We specialise in developing packaged and bespoke database software, training and consultancy. Being a company that put its customers at the forefront, we have been able to produce a variety of systems that gives the customer exactly what they need.

From experience we know of many organisations that have failed to successfully implement a Customer Relationship Management system for example. This is mainly due to lack of planning and investment in training. Not only do we supply superior software like CRM systems, but pre-implementation we offer our comprehensive consultancy service to all customers.

We can assist in developing protocols and roll-out and training programmes. During installation we work with your IT/MIS team and advise on deployment and maintenance. Post-implementation we deliver training tailored to suit your needs. And it does not end there; customers have access to unlimited help desk support and ongoing contact with us.

XchangeCRM 2009

XchangeCRM 2009

The XchangeCRM 2009 system is a Customer Relationship Management tool designed exclusively for the commercial arm of FE Colleges. For example Business/ Employer Engagement/ Workforce Development Units. Not an FE College? Please get in touch with us; XchangeCRM 2009 can be adapted to suit any private or public sector organisation.

For more information call us on : 01159 226 095 - Promo code [nX2009PE]

 

NEW! - XchangeCRE

XchangeCRE

With XchangeCRE you will never miss another enquiry. XchangeCRE is the ideal tool for College & University Reception/Student Services Staff. This straightforward yet highly effective tool will banish all instances of enquiries from individuals being lost.

For more information call us on : 01159 226 095 - Promo code [XCREWeb]

View our Fact Sheet

 

Recruitment 2008

Recruitment2008

The Recruiment 2008 Software is a simple way to store and view candidate and client records electronically. This complete solution allows you to keep in touch with candidates and clients via email/SMS. Candidates CV’s, photographs and any documentation can be easily captured and retrieved. The straightforward yet effective search produces your candidate or client results instantly.

For more information call us on : 01159 226 095 - Promo code [ER2008Web]

View our Fact Sheet

Survey5 - Customer Satisfaction Survey Kiosk

Survey5 is our customer satisfaction survey touch screen kiosk. We all know customer satisfaction is essential to the
survival of any business.

The Survey5 kiosk is a smart blend of form, function and price helping you to move your business forward with real information from your customers.

How do we find out whether our customers are satisfied? - The best way to find out if your customers are satisfied is to ask them.

For more information download our factsheet's or call us direct on : 01159 226 095 - Promo code [SURVEY5Web]

View our Fact Sheet or Specifications Sheet

XchangeCRM User Group Forum

All XchangeCRM users are invited to attend user group meetings which are usually hosted at one of the college premises. Comment

Request Demos
Email us for a demo on both XchangeCRM and XCRM Online...

Email info@tineke.co.uk